Our Store Policies
Important information regarding our return policy!
We DO NOT offer refunds/exchanges.
We unfortunately cannot ensure a size will be in stock to accommodate an exchange at this time.
We are a small business and run everything exclusively by ourselves so in order to best serve you, we will HAPPILY give you a shopping credit in the form of a gift card to use on our site or in our store!
Returns must be within 15 DAYS of delivery or in store purchase, in its UNWORN condition.
All tags, & original packaging MUST stay attached and be returned. Any items with fragrance, animal hair & odor, or in otherwise used condition will be returned back to you. No exceptions.
This is for your protection and hygiene safety.
Any items that do not qualify for returns, will be sent back to you. Small imperfections and inconsistencies are normal due to the handmade process behind some products in our boutique.
Email us at firstname.lastname@example.org with any questions regarding returning your items. Thank you as always for shopping with us!
Sono Baby Ultrasound